Legal
Privacy Policy
Last updated: 9 June 2026
Who this policy applies to
Avanta Finance is a trading name of Avanta Lending Pty Ltd. This policy explains how we collect, hold, use and disclose personal information when you use this website, make an enquiry, or deal with us about finance broking services. Avanta Lending Pty Ltd is a credit representative of Purple Circle Financial Services Pty Ltd, Australian Credit Licence 486112.
Personal information we collect
We may collect your name, email address, phone number, preferred contact method, finance area of interest and message details submitted through the website. If you proceed with a finance discussion or application, we may collect identity, contact, date of birth, address history, employment, income, expense, asset, liability, credit, banking, property, business, trust, company, tax, insurance and supporting document information.
How we collect information
We usually collect information directly from you when you submit an enquiry, call or email us, provide documents, complete broker fact finds or application material, or communicate with us during a finance matter. We may also collect information from lenders, credit reporting bodies, referees, accountants, solicitors, conveyancers, employers, business partners, referrers, regulators and service providers where this is relevant to your enquiry or service.
Why we use information
We use personal information to respond to enquiries, assess and discuss finance options, provide credit assistance, prepare and submit applications, verify information, communicate with you, manage client files, meet legal and compliance obligations, handle complaints, maintain business records, improve our services, and send relevant service or marketing communications where permitted. You can opt out of marketing communications at any time.
Who we disclose information to
We may disclose information to lenders, mortgage insurers, credit reporting bodies, valuers, solicitors, conveyancers, accountants, referrers, Purple Circle Financial Services Pty Ltd, Specialist Finance Group, email and technology providers, compliance reviewers, professional advisers, AFCA, OAIC, regulators and government bodies where required or appropriate. We do not sell personal information.
Website, email and overseas processing
Website enquiries are transmitted through our website and email systems, including third-party hosting and email delivery providers such as Resend. Some cloud, email, lender, aggregation, CRM or document systems may store, route or process information using infrastructure located outside Australia. Where practical, we take reasonable steps to use reputable providers and protect information from misuse, interference, loss and unauthorised access, modification or disclosure.
Cookies and analytics
This website may use standard technical cookies, security tools and hosting logs needed to operate, secure and improve the website. Analytics is not currently enabled in this website code. If analytics or advertising tracking is introduced, this policy should be updated to describe that use.
Storage, retention and security
We keep personal information for as long as needed for the purpose it was collected, to provide services, maintain records, resolve disputes and meet legal, licensing, audit and compliance obligations. We take reasonable steps to secure personal information and to destroy or de-identify information when it is no longer required. No website, email or internet transmission is completely secure.
Access and correction
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. We may need to verify your identity before responding. In some cases, access may be refused where permitted by law, but we will explain the reason where practical.
Privacy complaints
You may raise a privacy complaint with us using the contact details below. We will review the issue and aim to respond within a reasonable period. You may also contact Purple Circle Financial Services Pty Ltd's Privacy Officer at compliance@purplecfs.com.au or 1300 366 406. If you are not satisfied with the outcome, you may contact the Office of the Australian Information Commissioner at https://www.oaic.gov.au or on 1300 363 992.
Data breaches
If we become aware of a suspected data breach, we will assess it and take reasonable steps to contain and remediate the issue. Where the Notifiable Data Breaches scheme applies and an eligible data breach is likely to result in serious harm, affected individuals and the Australian Information Commissioner will be notified as required.
Automated decisions
As at June 2026, this website does not make automated loan, credit approval, eligibility, pricing or similar decisions. Any lending outcome is subject to human review and lender assessment. If we introduce automated decision-making that uses personal information in a way that could significantly affect your rights or interests, this policy must be updated before the relevant legal requirements commence on 10 December 2026.
Contact
For privacy enquiries, contact Avanta Finance at info@avantafinance.com, call +61 476 226 559, or write to 12 Chimay Street, Clyde North VIC 3978.